Telephone Behavior: The Rules of Effective Communication features John Cleese, and whenever the talented Mr. Cleese is in a training video, you know it's going to be fun to watch.
Warning: This is an older film - circa 1997, but it is certainly entertaining and one of the few training videos out on the market on the topic of telephone customer service.
If you want to check out some other videos on this same topic, just click here.
And to see all of the videos carried by Media Partners -- whether your looking for a video on customer service, leadership, diversity, motivation, respect, etc., just check them out at www.media-partners.com.
